Find practical answers about choosing Indian ethnic wear and sending an order enquiry to Raj Gharana.
How do I order from Raj Gharana?
Choose a product, colour, size, and quantity, add it to your cart, enter your delivery details, and review the order. The website then opens WhatsApp with a prepared message. Your enquiry becomes an order only after the Raj Gharana team confirms availability, shipping, payment, and the final total.
Is my order placed when I click Send order on WhatsApp?
No. The button prepares an order enquiry and opens WhatsApp. You can review the message before sending it. The order is confirmed only when the Raj Gharana team replies and confirms the details.
How do I choose the right size?
Use the available size labels and size guide on the product page. Fit can vary by style and fabric, so contact the team on WhatsApp with the product style number if you need measurement or fit guidance before confirming.
Are product colours exactly the same as the photographs?
We aim to present products accurately, but colour can vary because of lighting, photography, screen settings, and fabric finish. Ask for clarification on WhatsApp if a precise shade is important.
How are availability and price confirmed?
The catalog shows the current product information available to the website. Stock, price, shipping charges, and the final payable total are confirmed by the Raj Gharana team on WhatsApp before the order is accepted.
What payment methods are available?
You may choose Cash on Delivery or online payment as a preference during checkout. No payment is collected on this website. The available method and any payment instructions are confirmed directly by the Raj Gharana team.
How does shipping work?
Shipping availability, charges, carrier details, and estimated delivery time are confirmed on WhatsApp for the products and destination in your enquiry. Delivery estimates are not guarantees and can be affected by the carrier or location.
Can I request an exchange or return?
Contact the team promptly with your order reference and an unpacking video. Eligibility depends on the confirmed order terms and the condition of the item. Do not send an item back until return instructions have been provided.
Does the website store my delivery address?
If you select the default-address option, the address is stored locally in your browser. The website also stores your cart and enquiry history locally. You can remove this information by clearing site data in your browser.
Need help with a particular style? Contact Raj Gharana and include the product name or style number.