Last updated 23 September 2026. These disclosures explain how product enquiries and orders are handled through this storefront.
WhatsApp enquiry and order confirmation
The website prepares a WhatsApp message from the products and checkout details you select. Clicking the WhatsApp button does not by itself place or confirm an order. You may review the message before sending it. An order is accepted only after Raj Gharana confirms availability, price, shipping, payment, and the final total.
Products, colours, and sizing
We aim to keep product descriptions, images, sizes, and prices useful and accurate. Minor differences may occur because of photography, lighting, screen settings, fabric finish, production batches, or measurement methods. Contact us with the style number before confirming if a colour, fit, or detail is essential to your purchase.
Price and availability
Catalog availability can change before an enquiry is reviewed. Product price, applicable shipping charges, discounts, and the final payable amount are confirmed on WhatsApp. If information is incorrect or an item is unavailable, the team may offer an alternative or decline the enquiry before payment or dispatch.
Payment and shipping
This website does not collect payment. A checkout selection records only your payment preference. Raj Gharana confirms the available payment method and instructions directly. Shipping availability, charges, carrier, and estimated delivery time depend on the order and destination; carrier estimates are not guaranteed delivery dates.
Exchange and return enquiries
Contact Raj Gharana promptly with your order reference if there is a concern. Keep the item unused and retain its packaging and tags. An unpacking video is required for damage, incorrect-item, exchange, or return claims. Eligibility and next steps depend on the terms confirmed for the order. Do not return a parcel without receiving instructions.
Third-party services
WhatsApp, payment providers, carriers, advertising services, analytics services, and linked websites operate under their own terms and privacy practices. Raj Gharana does not control service interruptions or decisions made by those providers.
Questions
Read the FAQ, review the privacy policy, or contact us before sending an enquiry.